Terms of service
OVERVIEW
This website is operated by ROO-CIGS. Throughout the site, the terms “we”, “us” and “our” refer to ROO-CIGS.
ROO-CIGS provides this website, including all information, products, tools and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are legally permitted to access and use this website and purchase the products offered through it.
You must comply with all applicable laws and regulations in your jurisdiction when using our website and purchasing products from us.
You may not use our products or services for any illegal or unauthorized purpose, or violate any applicable laws or regulations while using our Service.
You must not transmit worms, viruses, malware, or any code of a destructive nature.
A breach or violation of these Terms may result in the immediate suspension or termination of your access to our Service.
SECTION 2 – AGE REQUIREMENTS
Certain products available through our website may be subject to age restrictions.
By placing an order, you confirm that you meet the minimum legal age and all other legal requirements applicable to the purchase, possession and use of the products in your location.
We reserve the right to request information or take reasonable steps to verify eligibility where required or appropriate.
We may refuse, cancel, or restrict an order if we reasonably believe that the customer does not meet applicable age or legal requirements.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason and at any time.
You understand that information submitted through the website may be transferred through various networks and may be subject to technical requirements associated with those networks.
Payment information is handled using appropriate security measures provided by our payment service providers.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this website is not accurate, complete or current.
The information provided on this website is for general information purposes and may be updated from time to time.
We reserve the right to modify the contents of this website at any time, but we do not necessarily have an obligation to update information.
You agree that it is your responsibility to monitor changes to our website.
SECTION 5 – PRODUCTS AND SERVICES
Certain products or services may be available exclusively online through our website.
Products may be available in limited quantities and may be subject to our Refund & Return Policy.
We make reasonable efforts to display product descriptions and images as accurately as possible. However, we cannot guarantee that your device or monitor will accurately display product colours or other visual characteristics.
We reserve the right to limit sales of products or services to any person, geographic region or jurisdiction where permitted by law.
We may exercise this right on a case-by-case basis.
We reserve the right to limit quantities offered, modify product descriptions or pricing, discontinue products, or refuse an order where permitted by applicable law.
Any offer for a product or service made on this website is void where prohibited by law.
SECTION 6 – PRICES AND BILLING
Product prices displayed on the website are subject to change without notice.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.
You agree to promptly update your account information, email address and other relevant information so that we can complete your transactions and contact you when necessary.
We reserve the right to refuse or cancel any order.
We may, where permitted by law, limit or cancel quantities purchased per person, household, account, payment method, billing address or shipping address.
If we change or cancel an order, we may attempt to notify you using the contact information provided when the order was placed.
SECTION 7 – ORDER ACCEPTANCE
Submitting an order through our website does not necessarily mean that the order has been accepted.
We reserve the right to accept, reject, cancel or limit any order before or after payment where permitted by applicable law.
If an order is cancelled after payment has been received, we will arrange an appropriate refund for the cancelled portion of the order, subject to our applicable policies and payment provider requirements.
We may cancel orders where there is an obvious pricing error, product availability issue, payment issue, incorrect information, suspected fraud, or other circumstance that prevents us from fulfilling the order.
SECTION 8 – SHIPPING AND DELIVERY
Orders are shipped using Australia Post.
We provide standard shipping and paid express shipping options, subject to availability.
Orders of $90 or more qualify for free standard shipping.
Express Shipping is a paid service and applicable charges will be displayed at checkout.
Delivery times are estimates only and may vary depending on the destination, shipping method, Australia Post operations, public holidays, weather conditions, peak periods and other circumstances outside our reasonable control.
For further information, please refer to our Shipping Policy.
SECTION 9 – RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds and cancellations are subject to our Refund & Return Policy and applicable consumer protection laws.
Where a refund is approved, the refund will generally be issued using the original payment method where reasonably possible.
We may require information or evidence reasonably necessary to investigate a refund, return, damaged parcel, missing parcel or other order-related claim.
Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded, restricted or modified.
SECTION 10 – OPTIONAL TOOLS
We may provide access to third-party tools or services over which we have no control.
You acknowledge and agree that third-party tools are provided on an “as is” and “as available” basis.
We shall not be responsible for issues arising from your use of third-party tools, to the extent permitted by applicable law.
Any use of optional third-party tools is at your own discretion and risk.
SECTION 11 – THIRD-PARTY LINKS
Certain content, products or services available through our Service may include materials from third parties.
Third-party links may direct you to websites that are not affiliated with us.
We are not responsible for examining or evaluating the content, accuracy, privacy practices or other policies of third-party websites.
Complaints, claims, concerns or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 12 – USER COMMENTS AND SUBMISSIONS
If you send us comments, feedback, suggestions, ideas or other submissions, you agree that we may use such submissions for legitimate business purposes, subject to applicable law.
You agree that your submissions will not violate the rights of any third party or contain unlawful, abusive, defamatory, threatening or malicious material.
You must not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any submission.
We reserve the right to remove content that we reasonably believe violates applicable law or these Terms.
SECTION 13 – PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
By using our website, you acknowledge that you have reviewed the applicable privacy information and understand how your personal information may be handled in connection with our services.
SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website or in our Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, availability or other information.
We reserve the right to correct errors, inaccuracies or omissions and to update information or cancel orders where permitted by law.
We may make such changes without prior notice, including after an order has been submitted, where permitted by applicable law.
SECTION 15 – PROHIBITED USES
In addition to other restrictions contained in these Terms, you are prohibited from using the website or its content:
- For any unlawful purpose;
- To violate applicable laws or regulations;
- To submit false or misleading information;
- To impersonate another person;
- To transmit viruses, malware or malicious code;
- To interfere with the security or operation of the website;
- To attempt to gain unauthorized access to the website or related systems;
- To collect or track personal information belonging to others without authorization;
- To engage in fraudulent or deceptive activities;
- To infringe intellectual property or other rights of third parties;
- To interfere with or circumvent security features of the Service.
We reserve the right to suspend or terminate access to our Service where we reasonably believe these Terms have been violated.
SECTION 16 – DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, we do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not guarantee that information provided through the Service will always be accurate, complete or reliable.
The Service and products provided through the Service are made available subject to applicable laws and the terms stated on this website.
Nothing in these Terms excludes any warranty, guarantee, consumer right or remedy that cannot lawfully be excluded under applicable law.
SECTION 17 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, ROO-CIGS and its officers, employees, contractors, suppliers, service providers and affiliates will not be liable for indirect, incidental, special or consequential losses arising from the use of the website or Service.
This includes, where legally permitted, loss of profits, revenue, data, business opportunities or other indirect losses.
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless ROO-CIGS, its officers, employees, contractors, suppliers, service providers and affiliates from claims, losses, liabilities or expenses arising from your breach of these Terms, misuse of the website, or violation of applicable laws or third-party rights.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.
SECTION 20 – TERMINATION
These Terms remain effective unless terminated by you or us.
We may suspend or terminate your access to the Service if we reasonably believe that you have breached any provision of these Terms or applicable law.
Upon termination, provisions that by their nature should survive termination will remain effective.
SECTION 21 – ENTIRE AGREEMENT
These Terms, together with the policies and operating rules published on our website, constitute the entire agreement between you and ROO-CIGS regarding your use of the Service.
These Terms supersede previous agreements, communications and proposals relating to the same subject matter, unless otherwise required by applicable law.
SECTION 22 – GOVERNING LAW
These Terms are governed by the applicable laws and regulations relevant to the operation of our website and the provision of our services.
Nothing in these Terms limits any rights or remedies available to consumers under applicable mandatory laws.
SECTION 23 – CHANGES TO THESE TERMS
We reserve the right to update, modify or replace any part of these Terms at any time.
The latest version will be posted on this page.
It is your responsibility to review this page periodically for changes.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 24 – CONTACT INFORMATION
If you have questions regarding these Terms of Service, please contact our customer service team through the contact information provided on the ROO-CIGS website.
We will do our best to respond to your enquiry and assist you with any questions relating to our website, orders or services.
ROO-CIGS
Website: roo-cigs.com